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Customer Benefits

Risk Management

As a leading nationwide facility services vendor, we have developed operational best practices to minimize the traditional operating risks in our industry. In today’s litigious environment, we aggressively manage these risks on behalf of our customers. We have a rigorous initial approval and continuing review process for all subcontractors so that risks are monitored during the entire life cycle of service performance.

We also maintain a strong focus on workplace safety. National Janitorial Solutions provides Material Safety Data Sheets (MSDS) from its chemical partners and emphasizes employee and subcontractor training across its service offering. We believe that equipment emissions testing, preventative maintenance and proper storage and handling of materials are key components to service fulfillment.

Operational Excellence

  • National Janitorial Solutions utilizes a hand-picked nationwide Service Partner Network
    • Service Partners assigned by “Best in Class”
  • Self-Perform Division for R & D
    • Service Delivery Process
    • Chemical Usage
    • Tools and Equipment
  • Account Management Centric Program
    • Service Partner Selection
    • Work Order Processing
    • Quality Assurance
    • Escalation Management
  • Centralized Call Center Management
    • Scheduling
    • Pre-Calls (Service Partner and Store)
    • Post-Calls (Survey/Ratings)
  • Automated Work Order Management System
    • Fully Integrated PM Scheduling
    • Electronic WOs for Recurring and non-recurring services
  • Centralized Corporate Billing, coded to customer cost centers
    • Electronic Uploading
  • 24 Hours A Day/7 Days A Week Emergency Service
  • Guaranteed Insurance Coverage for customer indemnification
  • Employee Screening and background check
  • Scope Compliance
  • Compliance monitoring and auditing of insurance, Safety and employment laws and regulations
  • Sophisticated Quality Control reporting, customized to the individual customer’s scope of work
  • Score Card Reporting
  • Senior Management Quarterly Meetings / Reviews
 

Contact

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Corporate Headquarters

14000 Commerce Parkway
Suite D
Mount Laurel, NJ 08054
Toll Free: 877-227-6374
Direct: 856-762-0510
Fax: 856-762-0519

Service Partners Seeking Opportunities

If you are a Service Provider seeking opportunities, please complete our two application forms and send them back via email, fax, or US Mail.